Managed IT - Proactive Support

A peace of mind approach to IT

For a business, downtime can cost considerable money, and lead to lost time and revenue. At home, a huge risk is losing access to your data, permanently.

Instead of waiting for something to go wrong, why not consider one of our Managed IT Services packages? We take-over different IT services, processes and offerings (depending on the package), and provide them to you, for a fixed flat fee.

Packages are flexible and usually tailored to each individual circumstance, and as a result, the pricing is unique for each plan. The general features of each package are here:

Monitoring (reactive)

  • Device monitoring
  • Patch monitoring
  • Managed security included (Anti virus & malware)
  • Discounted pay-as-you-go support
  • Monthly reports

Maintenance (proactive)

All of the features & benefits of our Monitoring package, with the addition of:
  • Desktop maintenance
  • Server monitoring & maintenance
  • Network monitoring & maintenance
  • Patch management
  • Managed security management
  • Cloud Backup included
  • Allocation of support hours via our support-desk included - with extra hours discounted further
  • Discounted rates for project work

Managed (virtual IT)

All of the features & benefits of our Maintenance package, with the addition of:
  • License compliance management
  • Supply internal IT-use policies
  • Technology roadmap
  • Complete management of all IT infastructure
  • Group policy management (AD)
  • Implement all measures for risk management
  • Warranty tracking
  • Procurement assistance
  • Vendor relationship management
  • Unlimited remote support requests through our support-desk
  • Quarterly strategy and planning meetings with your 'Virtual CIO'